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No doubt the world is changing.? There have been a few technological changes that affect operator training. They include remote training, paperless records, and more. So, the question is, should training of forklift operators change with it?
The Association of Industrial Truck Trainers (AITT) in the UK, an accrediting entity for training industrial truck drivers, says yes, it should.
Remote vs. In-Person Training
The AITT argues that technology does have a part to play in operator training.
They note that the Coronavirus Pandemic has introduced such things as video-conferencing. The group says that this should play some part in training. The group also advocates e-learning as something that should play a greater role in future operator training. Such a thing allows operators to train on their own during times that are convenient to them.
Technology has digitalized everything to such an extent that we now have paperless records. The AITT have released digital instructor forms that allow operators to take theory tests quickly. The program also assures that operators can receive certificates electronically.
Digitizing also allows operators to refer to their smartphones, tablets, or laptop computers for pre-use checklists so that they can get guidance in inspecting their trucks prior to the start of work each day. Warehouse execs can monitor the checklists through their digital devices to assure that operators are performing the inspections and that all is well.
Learning The Basics
Technology can be used to supplement the learning of basic operation training. Operators are now using virtual reality consoles to help them become more familiar with equipment and build confidence. Still, AITT notes that the technology should be used as an aide to practical training.
According to AITT, in person basic operator training with instructors should never be replaced by technology.
AITT also advocates the use of add-on features to help with basic training to enhance an operator’s ability. Add-ons including fork levelers that attach to the mast of the forklift could be ideal, but there are only a few limited occasions where it should be used.
The group still advocates that it’s best to teach the fundamentals. That means at times to take off the gadgets and teach operators just the basics.
In conclusion, AITT suggests that warehouse managers should adapt to involve new technologies into the training process. They note that there should always be in-person instruction in partnership with automated systems in the training of industrial truck drivers.